Mailing Address
Hours of operation
Monday, Tuesday
9 a.m. - 4 p.m.
Thursday, Friday, & Saturday
9 a.m. - 4 p.m.
Sunday & Wednesday
Closed
This fully customized cranial prosthesis is fabricated according to exact head measurements and individualized material selections.
Designed for women experiencing medical hair loss due to conditions such as alopecia, chemotherapy, autoimmune disorders, or other medically related hair loss, this prosthesis is constructed using medical-grade materials selected for comfort, durability, and long-term wear.
Each unit is built according to the client’s chosen tier:
• Standard Cranial Prosthesis
• Premium Cranial Prosthesis
• Advanced Cranial Prosthesis
Material selections may include but not limited to, HD lace, silk top foundations, PU skin bases, full coverage, ventilated mesh caps, partial coverage, velvet or silicone stabilization strips, and premium virgin or raw hair.
What’s Included:
• Exact measurement-based construction
• Custom cap fabrication
• Selected lace or silk top foundation
• Virgin or Raw hair (based on tier)
• Professional color customization
• Final shaping and detailing
• Quality control inspection
• Educational Tutorials
• TRUE Wig Kit (added separately)
This cranial prosthesis may be eligible for insurance reimbursement (custom prosthetic hair device) depending on plan benefits.
Benefit verification and documentation support may be provided where applicable.
Fabrication Timeline:
4–6 weeks (Self-Pay)
8- 12 weeks (Insurance Processing)
This timeframe includes:
• Standard insurance review and processing time (typically 30–45 days)
• Fabrication and customization period following approval
Please note: Insurance processing timelines vary by payer and are outside of TRUE by K. Nicole®’s control. While many claims are reviewed within 30–45 days, delays, additional documentation requests, or extended review periods may impact overall turnaround time.
Production begins once required documentation and authorization (if applicable) are confirmed.
Important:
Due to the individualized nature of fabrication, all custom cranial prostheses are final sale once production begins.
Here's how you can reach us!
1. Email- info@truebyknicole.com
2. Text Only Line (questions concerning your order only): (912) 602 4953
Please allow 24-72 business hours for a response.
Mailing Address
Hours of operation
Monday, Tuesday
9 a.m. - 4 p.m.
Thursday, Friday, & Saturday
9 a.m. - 4 p.m.
Sunday & Wednesday
Closed